Traveling to Shymkent, Kazakhstan: Cultural Etiquette and Essential Tips

Welcome to Shymkent, the southern heart of Kazakhstan! To make your journey comfortable and enjoyable, here are some key cultural etiquettes and tips that will help you navigate this vibrant city.

Dress Code

• Modest clothing is appreciated in public places. Avoid wearing overly revealing outfits.
• Remove your shoes before entering homes or mosques.
• Long trousers are recommended for both men and women when visiting religious sites.

Greetings and Communication

• The standard Kazakh greeting is a firm handshake, followed by gazing into each other’s eyes as a sign of trust and respect.
• Use the person’s last name followed by “-u” or “-dı” when addressing them for the first time. For example: “Sayáhiýev-u” for a man and “Sayáhiýeva-dı” for a woman.
• Kazakhstan has two official languages, Kazakh and Russian. Many people speak Russian fluently, but Kazakh is the primary language in Shymkent. Learning a few basic phrases in Kazakh will be greatly appreciated.

Hospitality

• Kazakhs are known for their hospitality. If invited to someone’s home, accept graciously and bring small gifts such as chocolates or flowers.
• Expect to be offered tea several times during your visit. Refusing once is enough.
• Be prepared for a lengthy conversation over dinner or tea as it is considered an opportunity to build relationships and discuss personal topics.

Business Etiquette

• When meeting business associates, punctuality is appreciated but not strictly enforced. Arriving late by a few minutes is acceptable.
• Dress conservatively for business meetings. Suits are standard for men while women can opt for a smart casual dress or suit.
• Business cards are exchanged after introductions with both hands. Use two hands to offer and receive the card, as it signifies respect.

Public Behavior

• Smiling is not common in public among locals. Do not be alarmed if you do not receive a smile back.
• Public displays of affection are discouraged.
• When using public transportation, give up your seat to elderly or pregnant passengers and always queue in an orderly fashion.

Tips for Exploring Shymkent

• The official currency is the Kazakh Tenge (KZT). It is recommended to exchange some money upon arrival.
• Download a reliable translation app to help navigate through menus and communication barriers.
• Always ask permission before taking photographs of people, especially in sensitive areas such as mosques or military sites.
• Respect local customs and traditions when visiting cultural attractions, such as the Aksu-Zabagly Nature Reserve or the Regional Museum of Shymkent.

Enjoy your stay in Shymkent! Embrace the culture, connect with locals, and make unforgettable memories.