Nur Sultan, Kazakhstan Travel Tips

Travel Etiquette in Nur-Sultan (Formerly Astana), Kazakhstan

  1. Greetings and Gestures: Kazakhs are traditionally very friendly and welcoming. Handshakes are common among men and women. Women should extend their hand first, as Kazakh men might be hesitant to initiate a handshake with a woman. Avoid public displays of affection.

  2. Dress Code: Dress modestly and conservatively, especially when visiting religious sites or traditional homes (aqsakals’ yurtas). In general, formal business attire is expected in offices, while casual wear is acceptable in most other settings.

  3. Language: The official language is Kazakh. While English is gradually being learned by the younger generation, it’s still not widely spoken. Learning a few basic phrases can help you connect with locals. Russian is also widely spoken as a second language.

  4. Etiquette when Entering a Home: Remove your shoes before entering someone’s home. If there are no shoe racks or slippers provided, ask permission before placing your shoes on the carpet.

  5. Table Manners: Use your right hand to eat and pass food, as the left hand is considered unclean in Kazakh culture. Don’t begin eating until everyone has been served. Wait for your host to signal that you may start eating.

  6. Gift Giving: If invited to a Kazakh home, it is customary to bring small gifts such as chocolates, flowers, or a bottle of good quality vodka. Avoid giving white items (considered a symbol of mourning) or anything with the number 4 (considered unlucky).

  7. Tipping: In restaurants, round up your bill or leave about 5-10% as a tip. For taxis, it’s customary to round up the fare.

Cultural Etiquette in Nur-Sultan

  1. Hospitality: Kazakhs are known for their hospitality and generosity. If invited to a Kazakh home, accept the invitation. It’s considered rude to refuse.

  2. Respect for Elders: Kazakhs have a strong respect for elders (aqsakals). Always greet them first when entering a room or a gathering.

  3. Business Etiquette: Business relationships are built on mutual trust and personal relationships. Punctuality is highly valued, so arrive on time for meetings. Dress formally and conservatively. Gifts are often exchanged during business meetings, but avoid giving anything with the number 4 or anything white.

  4. Religion: Islam is the predominant religion in Kazakhstan. Respect local customs and traditions, especially when visiting religious sites. Dress modestly and remove your shoes before entering a mosque.

  5. National Pride: Show respect for the Kazakh national anthem, flag, and other symbols of the nation.